The launch of DeepSeek sent shockwaves through the tech sector and sent consumers rushing to download the app. Concerns about data security, censorship and the code libraries the LLM prefers have followed the initial excitement about the launch.
The rush to adopt this lower-cost, yet highly efficient AI highlights a critical issue: without a structured approach to AI implementation, companies risk creating "secret cyborgs”: employees who unwittingly misuse AI, expose data to security vulnerabilities, and compromise ethical standards.
According to a recent report authored by consultants from McKinsey, employees are already three times more likely to already be using generative AI than their leaders expect. A well-crafted AI strategy should support this "bottom-up" approach to technology adoption and exploitation, within a robust risk management framework.
“The most effective AI strategies are deeply anchored in business objectives. Leaders who leverage AI to enhance organisational strengths to achieve business goals can and will drive real competitive advantage,” says Ram Viswanathan, transformation thought leader and Vice President of Strategy and Intelligent Automation at inGen Dynamics.
Below are the key elements that define a robust AI strategy.
A strong AI strategy begins with well-defined objectives that align with the organisation’s broader goals. These objectives may include driving innovation, improving operational efficiency, enhancing customer experience, or creating new revenue streams.
Beyond setting goals, organisations should adopt guiding principles that dictate the ethical and responsible use of AI. Principles such as transparency, fairness, accountability, and explainability ensure that AI systems remain understandable and aligned with organisational values.
Effective AI strategies require strong governance to provide oversight, mitigate risks, and ensure ethical compliance. This includes:
AI carries inherent risks, including bias, data privacy concerns, security vulnerabilities, and unintended consequences.
To mitigate these risks, organisations should implement robust risk management frameworks that include:
According to Paul Sebastien Ziegler, CEO of cybersecurity training company Reflare, “AI provides an incredible wealth of features, along with an immense and uncalculatable risk surface.”
To help organisations navigate the new threats posed by AI, Reflare created this helpful guide. NIST and BSI have both created robust AI risk management frameworks that are also worth reviewing.
AI is evolving rapidly, and organisations must be agile in assessing and leveraging new opportunities. This includes:
Accountability and transparency in AI usage are crucial for building trust among stakeholders. Organisations should:
A strong AI strategy goes beyond policy creation - it involves clear objectives, solid governance, robust risk management, agile adaptation, and transparent reporting.
Organisations that integrate these elements into their AI strategy will be well-positioned to harness the power of AI responsibly while driving meaningful business outcomes. By taking a structured and ethical approach, companies can unlock AI’s full potential while mitigating risks and fostering stakeholder trust.